Last updated: 10/08/2023

1. Refund Policy

We at Alcott Healthcare Private Limited are committed to ensuring your satisfaction with our products and services. If you are not satisfied with your purchase, we offer a refund within the specified timelines outlined below.

2. Timeline for Refunds

– Products: You may request a refund for a product within 7 days from the date of purchase.

– Services: Refund timelines for services will be provided on a case-by-case basis and will be outlined in your service agreement.

3. Eligibility for Refunds

To be eligible for a refund:

– The product or service must be in its original condition.

– You must provide proof of purchase (e.g., order confirmation, receipt).

– The request for a refund must be made within the specified timeline.

4. Refund Process

To request a refund, please contact our customer support team at support@nozsafa.com or call 1800-1022-375. We will review your request and, if eligible, process the refund within 3 business days. The refund will be issued using the original payment method.

5. Cancellation Policy

We understand that circumstances may require you to cancel an order or service. Our cancellation policy is as follows:

– Products: You can cancel your order before it has been shipped. Once shipped, cancellations are subject to the refund policy.

– Services: Cancellation terms for services will be provided in your service agreement.

6. Contact Us

For any questions or concerns regarding our Refund & Cancellation Policy, you may contact us at:

Alcott Healthcare Private Limited

Support Number: 1800-1022-375

Support Email: support@nozsafa.com