Last updated: 10/08/2023
1. Shipping and Delivery Information
Thank you for shopping with Alcott Healthcare Private Limited. This Shipping/Delivery Policy outlines the details of our shipping and delivery process to provide you with a clear understanding of how your orders will be shipped and delivered.
2. Shipping Timelines
– Domestic Orders: We strive to process and ship domestic orders within 1-2 business days from the date of purchase. Please allow an additional 5-7 business days for delivery.
3. Shipping Methods
We offer the following shipping methods:
– Standard Shipping: Delivery within the specified timeframe using standard shipping carriers.
– Expedited Shipping: Faster delivery options are available for an additional fee. Estimated delivery times will be provided during the checkout process.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
5. Shipping Charges
Shipping charges are calculated based on the shipping method selected and the destination of the order. Shipping fees will be displayed during the checkout process.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to inaccurate information provided by the customer.
7. Delayed or Lost Shipments
While we make every effort to ensure timely delivery, delays or loss of shipments may occur due to unforeseen circumstances, such as weather conditions or carrier issues. In case of delayed or lost shipments, please contact our customer support team for assistance.
8. International Orders
We are not taking orders outside of India as of now.
9. Contact Us
If you have any questions or concerns regarding our Shipping/Delivery Policy, you may contact us at:
Alcott Healthcare Private Limited
Support Number: 1800-1022-375
Support Email: email@example.com